In a market where acquisition costs are rising and patient expectations are evolving, the real battleground for DSOs is no longer just getting patients in the door — it’s keeping them. This session will showcase how leading DSOs are driving higher reappointment rates, stronger recall cycles, and consistent experiences; turning one-time visits into long-term patient relationships.
Predict churn and act before it happens
Automate smart reactivations using treatment history and patient preferences
Training clinical and front office teams to “own the relationship” not just the transaction
Session Topics:
Patient Journey
Time:
2:30 – 3:00 pm
Session Type:
General Session (Presentation)