DSOs are scaling fast — but are they tracking the right signals? Production and collections alone don’t tell the full story in a tech-enabled organization. As DSOs invest in automation, AI, telehealth, and RCM optimization, new KPIs are emerging that track what actually moves the needle: time saved, patient follow-through, treatment adherence, and technology ROI.
How top DSOs are evolving their KPI dashboards to reflect real operational impact
What to measure when you roll out automation, AI, and patient engagement tools
How to align tech investments with business outcomes — and prove ROI to leadership
Session Topics:
Scaling
Time:
9:20 – 9:50 am
Session Type:
Panel