Profit Lost in Plain Sight: How DSOs Can Detect and Eliminate Revenue Leakage | Kisaco Research

From denied claims to aged A/R and inconsistent collections, the revenue cycle remains one of the most leak-prone and under-optimized systems inside many DSOs — especially as they scale. In this focused executive panel, DSO finance and operations leaders share how they uncovered millions in missed collections and reclaimed revenue by overhauling their RCM workflows, centralizing billing operations, and layering in automation, AI tools, and smarter vendor oversight. 

  • How leading DSOs structure their internal vs. outsourced RCM teams 

  • Which KPIs should be reviewed daily vs. monthly — and which are most often ignored 

  • How AI and automation can reduce denials, speed up collections, and improve cash flow 

Session Topics: 
Financial Management
Time: 
11:30 - 12:00 pm
Session Type: 
Panel